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Privacy Policy

Privacy Policy

Introduction

This Privacy Policy describes howWeAreGoodPets.com, operated byFuture Studio LLC (“we,” “us,” or “our”), collects, uses, discloses, and safeguards your personal information when you visit our website or make a purchase.

We are committed to protecting your privacy and complying with all applicable data protection laws, including theU.S. Federal and State privacy regulations, theGeneral Data Protection Regulation (GDPR) for European residents, and thePersonal Information Protection and Electronic Documents Act (PIPEDA) for Canadian residents.

By using our website or purchasing from us, you consent to this Privacy Policy.

Data We Collect

We collect the following types of personal data when you interact with our services:

a. Information You Provide Directly

  • Name, email address, phone number

  • Billing and shipping addresses

  • Payment details (processed securely via Shopify Payments, PayPal, or Apple Pay)

    Account information (if you create one)

    Communications with us (customer service, surveys, reviews)

b. Information Collected Automatically

When you browse our site, Shopify and its integrated tools automatically collect:

  • IP address, browser type, and device data

  • Operating system, time zone, and geographic region

  • Website interaction data (pages visited, duration, referring sites)

  • Cookies and tracking pixels (see Section 7)

c. Information from Third Parties

We may receive limited personal data from third-party service providers (e.g., Printful for order fulfillment, PayPal for payment verification, or analytics tools such as Google Analytics and Meta Pixel).

How We Use Your Data

We use your personal data for the following purposes:

  1. Order Processing and Fulfillment

    • To process, confirm, and ship your orders through Shopify and Printful

    • To provide invoices, order updates, and delivery information

  2. Customer Support

    • To respond to inquiries, handle returns, and provide assistance
      Marketing and Communication

    • To send promotional emails, product updates, or abandoned cart reminders (only with your consent)

    • To display relevant advertising using cookies or social media pixels

  3. Improvement and Security

    • To improve our website, services, and user experience

    • To monitor fraud, enforce our Terms of Service, and protect our business interests

  4. Legal and Compliance Obligations

    • To comply with applicable tax, accounting, and consumer protection laws

    • To cooperate with authorities when legally required

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal information include:

  • Performance of a Contract (to fulfill your purchase or provide services)

  • Consent (for marketing communications)

  • Legal Obligation (for tax and accounting purposes)

  • Legitimate Interest (for analytics, fraud prevention, and business operations)

Disclosure and Data Sharing

We may share your information with the following categories of recipients:

  • Shopify, Inc. – our ecommerce platform, which processes customer data under Shopify’s privacy and data protection standards.

  • Printful, Inc. – for print-on-demand production and worldwide order fulfillment.

  • Payment Processors – including Shopify Payments, PayPal, and Apple Pay for secure payment processing.

  • Marketing and Analytics Partners – such as Google Analytics, Meta (Facebook/Instagram), and Klaviyo (for email campaigns).

  • Legal or Government Authorities – when required by law, legal process, or to protect our legal rights.

We do not sell or rent your personal data to third parties for their marketing purposes.

International Transfers

Because our operations and third-party partners (Shopify, Printful, etc.) may be located in multiple countries, your data may be transferred and processed outside your country of residence, including the United States and the European Union.

We ensure such transfers comply with applicable data protection laws, including the use ofStandard Contractual Clauses (SCCs) where required by the GDPR.

Cookies and Tracking Technologies

Cookies are small data files placed on your device. We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Personalize your browsing experience

  • Analyze website traffic and user behavior

  • Deliver targeted advertising

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit site functionality.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders and provide services

  • Comply with tax, accounting, or legal obligations (typically 3–7 years)

  • Resolve disputes and enforce agreements

After that period, we securely delete or anonymize your data.

Data Security

We use commercially reasonable technical and administrative safeguards to protect your data against loss, theft, or unauthorized access. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and receive a copy of your information

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing at any time

  • Request data portability

To exercise these rights, please contact us atwearegoodpets@gmail.com.

We will respond within 30 days.

For EU/UK residents, you may also contact your local Data Protection Authority (DPA).

For California residents, you have rights under theCalifornia Consumer Privacy Act (CCPA) to access, delete, or opt out of data sharing.

Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party site you visit.

Children’s Privacy

We do not knowingly collect or process personal information from individuals under 16 years of age. If we become aware that a child’s data has been collected without parental consent, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business practices. The updated version will be posted on our website with a revised “Effective Date.”

“We use cookies to improve your experience, analyze site traffic, and serve personalized ads. By continuing, you agree to our Privacy Policy.”

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